FAQs

How will I know when my shipment is going to be delivered?

We keep you updated with regular tracking and notifications, providing an expected delivery date and time.

Will my shipment be accompanied by Indilog Moving representative?

Indeed, each shipment is accompanied by an Indilog representative, ensuring smooth and secure transit.

Are there any basic rates for the packing of household goods and personal effects?

Rates vary based on goods' nature and volume. We offer a free on-site estimate for complete transparency.

Can I move my car?

Certainly! We provide specialized services for vehicle moving, ensuring a scratch-free relocation.

What measures does Indilog Moving take to ensure the safety of my belongings during the move?

At Indilog Moving, we prioritize the safety of your belongings. Our team is trained in secure packing techniques and we use high-quality packing materials to protect your items during transit. Additionally, we handle each item with care and ensure secure transportation to prevent any damage.

Does my stuff need insurance?

While we handle your goods with utmost care, we recommend insurance for added protection.

What is the need of a pre-move survey?

A pre-move survey helps us understand your specific needs, enabling us to provide a tailored moving plan.

When should Team Indilog be contacted for a move?

Contact us as soon as you have a moving date. Early planning ensures a seamless move.

What is the duration of the Indilog consultant for a pre-move survey?

The duration varies based on the volume of goods. Typically, it's a quick and efficient process.

How does Indilog Moving handle special items, like fine art or valuable antiques?

Indilog Moving understands the value and delicacy of special items like fine art and antiques. We offer specialized moving services for such items, where they are handled with extra care and attention. Our team is trained in the best practices for packing and transporting valuable and delicate items to ensure they reach their new location safely.